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Cookie Policy

SOLANGE LIMITED – COOKIE POLICY

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our Privacy Policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

Who we are

This website is operated by Solange Limited.

Our website

This cookie policy relates to your use of our website hotlipsbysolange.co.uk.

Throughout our website we may link to other websites owned and operated by certain trusted third parties. These other third party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third party websites, please consult their policies as appropriate.

Cookies

A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions.

For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to build a profile of our users and improve our services.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

For further information on cookies generally, including how to control and manage them, visit www.ico.org.uk/your-data-matters/online/cookies/  published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

Consent to use cookies and changing settings

We will ask for your permission (Consent) to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested (eg to enable you to put items in your shopping basket and use our check-out process).

You can withdraw any consent to the use of cookies or manage any other cookie preferences at any time. It may be necessary to refresh the page for the updated settings to take effect.

Our use of cookies

The table below provides more information about the cookies we use and why:

The cookies we use

Name

Purpose

Whether cookie is essential for us to provide you with a service that you have requested and whether we will seek your consent before we place the cookie

Facebook Social Media

_fbp, fr, r ur, urlgen

 

 

Advertisements: To be able to share and discuss our products on social networks. They additionally use cookies to anonymously record that a user has clicked on a link that referred the user to the Site. This helps us know which of our online marketing channels is most effective.

 

These cookies last up to 2 months.

 

No, will therefore request your consent before placing this cookie

Doubleclick

test_cookie

 

Advertisements: To determine if the users browser supports cookies.

 

This cookie lasts 15 minutes.

No, will therefore request your consent before placing this cookie cookie

Shopify

cart_sig, secure_customer_sig, _orig_referrer, shopify_pay_redirect

 

Basic functionality: To enable basic functionality of the website that is required for you to browse and shop on the Site, such as remembering products in your basket, enabling secure payments and logging in.

 

These cookies last from 2 minutes to 2 years.

Yes, essential (we will therefore not request your consent before placing this cookie)

Shopify

_landing_page, _shopify_y, _y, _s, _shopify_s, _shopify_fs

 

 

 

 

 

Analytics: Enables our platform to take an analyse visitor information such as browser usage, visitor numbers, pages visited, and the source of where visitors came from.

 

These cookies last from 2 minutes to 2 years.

No, will therefore request your consent before placing this cookie cookie

Google Analytics

_ga, _gid, _gat, _gat_gtag_UA_15260335_3

 

Analytics: Enables google analytics software.  They help to take and analyse visitor information such as browser usage, visitor numbers, pages visited, and the source of where visitors come from.

 

These cookies collect information in an anonymous form.

These cookies last from 1 minutes to 2 years.

 

No, will therefore request your consent before placing this cookie cookie

Klaviyo Emails

Single pixel gifs/web beacons

Analytics: When you sign up to our newsletters, our email provider Klaviyo automatically places single pixel gifs in all of our emails. They enable us to recognize when subscribers have opened an email or clicked certain links. They record email address, IP address, date, and time associated with each open and click for a campaign. We use this data to understand how an email campaign performs.

No, will therefore request your consent before placing this cookie cookie

Third party access to the cookies

The cookies we use will only be accessed by us and those third parties named in the table above for the purposes referred to in this cookie policy. Those cookies will not be accessed by any other third party.

How to turn off all cookies and consequences of doing so

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.

For further information about cookies and how to disable them visit www.ico.org.uk/your-data-matters/online/cookies/  published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

How to contact us

Please contact us if you have any questions about this cookie policy or the information we hold about you.

If you wish to contact us, please send an email to hotlips@solange.co.uk or write to Hotlips by Solange, Solange Limited, 25 Chilworth Street, London, W2 3HA, UK or call +44 (0)20 7243 7750.

Changes to this policy

This policy was published on January 13th, 2023.

We may change this policy from time to time, when we do we will inform you via email.