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ORIGINAL
PROJECT RED
GLITTERS
VERY HOTLIPS
FLAG HOTLIPS
RAINBOW HOTLIPS
NEONS

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TERMS & CONDITIONS

Hotlipsbysolange.com.
TERMS & CONDITIONS OF SALE / RETURNS POLICY

By placing an order on the Hotlips by Solange website, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
You can expect to receive your order within the UK, between 3-5 working days. For our international customers, you can expect your order to arrive within 7-14 days of purchase.

International
• You can return any item for a refund, within 28 days of receiving your original order. If you’d like a refund for your goods but you can’t return them to us for any reason, then a refund for those goods will be at our discretion.
• If you would like a different size or colour, please return your unwanted item and place a new order.
• We’ll refund the price you paid for your item, including sale items back to your original payment method.
• The goods are your responsibility until they reach us, so make sure they’re packed up properly and can’t get damaged on the way!
• All goods will be inspected on return. We try hard to accept all returns, and returns to us don’t need to be in the original packaging. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
• We’re not responsible for any items that are returned to us by mistake.
• Depending on the options available in your country, you’ll be responsible for the cost of returning any items.
• Make sure you use a postal service that insures you for the value of the items you are returning and obtain proof of posting.

United Kingdom
• You can return any item for a refund within 28 days of receiving your original order.
• You can also exchange your item within 28 days, as long as the new item has the same value as the original product you ordered. If you want to exchange for a different colour, the price of both colours must be the same as the price at which you bought the original product.
• We’ll send your replacement to the original delivery address.
• If the item is out of stock in the size or colour you have opted for, then a refund will be issued instead. However, you will be contacted by a member of our team to inform you of this.
• If you want a different item, the item you want is sold under a different product code, or the item you want is a different price to the price at which you bought the original product, then you’ll need to return the unwanted item for a refund and place a new order.
• We’ll refund the price you purchased your item at -this includes sale items. If you’d like a refund for your goods but you can’t return them to us for any reason, then a refund for those goods will be at our discretion.
• All goods will be inspected on return.
• The goods are your responsibility until they reach our warehouse, so make sure it’s packed up properly and can’t get damaged on the way!
• We are not responsible for any items that are returned to us by mistake.
• We try hard to accept all returns and they don’t need to be in the original box or bag, as long as they’re securely packed. Where possible, returned items should include tags and any packaging
• In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.

Our returns address is:
Hotlips Customer Service Team
The Sands, Shore Road
Ainsdale
Southport
Merseyside
PR8 2QD

Hotlipsbysolange.com.
WEBSITE TERMS AND CONDITIONS


By accessing this website, and using the information therein, you hereby agree to be bound by the terms and conditions set out below. If you do not wish to be bound by said terms and conditions you should not continue to access or use the site.

  1. Whilst all reasonable endeavours have been made to check the accuracy of the information contained within this site, Hotlipsbysolange.com does not warrant the accuracy of the information contained herein. Further, Hotlipsbysolange.com or any other associated company or companies will not be liable for any direct, indirect or consequential loss arising from the use of the information and material contained within this website or any other site which the user may access through this website. Further, Hotlipsbysolange.com or any associated company or companies will not be liable for any direct, indirect or consequential loss arising due to the users access to any other providers, operators, organisations or persons referred to directly or indirectly within this website.
  2. The user acknowledges that all copyright, trademarks and all other intellectual property rights in the information contained within this website are vested in Hotlipsbysolange.com or the licensor, as appropriate.
  3. Hotlipsbysolange.com may suspend the provision of the services of this website in the event that (but without limitation to) non-payment, persistent misinformation or inadequate instruction by any of the suppliers, operators, organisations or persons referred to herein. In the event of such suspension Hotlipsbysolange.com will not be responsible for any disruption to the users services or business.
  4. Hotlipsbysolange.com provides the information within this website to the users solely for personal use and the user may download the information for such limited use only. The information may not be used for any other purpose, including but not limited to, publication, reproduction or transmission without the prior express written permission of Hotlipsbysolange.com.
  5. Hotlipsbysolange.com provides the information within this website to the users solely for personal use and the user may download the information for such limited use only. The information may not be used for any other purpose, including but not limited to, publication, reproduction or transmission without the prior express written permission of Hotlipsbysolange.com.
  6. Information contained within this website and associated websites may be supplied, whether directly or indirectly by third parties and Hotlipsbysolange.com cannot warrant the content, accuracy or effectiveness of said information.
  7. The user will indemnify Hotlipsbysolange.com against all claims, liabilities, damages, costs and expenses, including legal fees which may or may not arise out of the use of information of any kind contained within this website.
  8. Each clause and sub-clause under the terms of this agreement are to be construed as severable and in the event of any clause or sub-clause being held to be unreasonable all remaining clauses and sub-clauses will remain valid.
  9. Having read the terms and conditions of this agreement, the user hereby agrees to be bound by terms thereof, before proceeding to access this website and the information contained therein. Saved in: Company Precedents: Disclaimers